{"id":13,"date":"2026-03-30T12:18:20","date_gmt":"2026-03-30T12:18:20","guid":{"rendered":"https:\/\/kanishkaiyarkai.com\/?page_id=13"},"modified":"2026-03-30T12:21:37","modified_gmt":"2026-03-30T12:21:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/kanishkaiyarkai.com\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c22393f e-flex e-con-boxed e-con e-parent\" data-id=\"c22393f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78b7f13b color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"78b7f13b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h1><b>3. Return &amp; Refund Policy<\/b><\/h1>\n<p class=\"wp-block-paragraph\"><i><span style=\"font-weight: 400;\">Last Updated: March 30, 2026<\/span><\/i><\/p>\n<p>\u00a0<\/p>\n<h2><b>3.1 Our Commitment<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">At Kanishka Organics, we stand behind the quality of every product we ship. If you receive a damaged, defective, or incorrect product, we are committed to resolving the issue promptly and fairly.<\/span><\/p>\n<h2><b>3.2 Eligibility for Return<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Returns are accepted under the following conditions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The product was received damaged or broken<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The product delivered is different from what was ordered<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The product is expired or defective upon receipt<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The return request is raised within 7 days of delivery<\/span><\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><span style=\"font-weight: 400;\">The following items are NOT eligible for return:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products that have been opened, used, or partially consumed<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products damaged due to improper storage or mishandling by the customer<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products returned beyond the 7-day return window<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products purchased during clearance or final-sale promotions<\/span><\/li>\n<\/ul>\n<h2><b>3.3 How to Initiate a Return<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To initiate a return, please follow these steps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Step 1: Contact us within 7 days of delivery via email at contact@kanishkabio.com or WhatsApp at +91 75488 13787.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Step 2: Provide your order number, a brief description of the issue, and clear photographs of the damaged\/incorrect product and packaging.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Step 3: Our team will review your request and respond within 2-3 business days.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Step 4: If your return is approved, we will arrange for a pickup or provide instructions for shipping the product back.<\/span><\/li>\n<\/ul>\n<h2><b>3.4 Refund Process<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Once the returned product is received and inspected:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refunds will be processed within 7-10 business days of approval.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Refunds will be credited to the original payment method (bank account, UPI, or card).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In case of Cash on Delivery orders, refunds will be transferred via NEFT\/IMPS to the provided bank account.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shipping charges are non-refundable unless the return is due to our error.<\/span><\/li>\n<\/ul>\n<h2><b>3.5 Replacement Option<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As an alternative to a refund, we may offer a free replacement of the same product, subject to availability. Replacement dispatch will be within 3-5 business days of return approval.<\/span><\/p>\n<h2><b>3.6 Cancellation Policy<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Orders can be cancelled before dispatch without any charges. Once dispatched, cancellation is not possible; however, you may initiate a return upon delivery as per the above policy. To cancel an order, contact us immediately at<br \/><br \/><span style=\"color: #ff0000;\"><strong>Email :<span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"mailto:contact@kanishkaiyarkai.com\">contact@kanishkaiyarkai.com<\/a><\/span><\/strong><\/span> <br \/>or <br \/><strong><span style=\"color: #339966;\">Phone: +91 <a style=\"color: #339966;\" href=\"tel:+919344316058\">9344316058<\/a>.<\/span><\/strong><\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>3. Return &amp; Refund Policy Last Updated: March 30, 2026 \u00a0 3.1 Our Commitment At Kanishka Organics, we stand behind<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":7,"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":2295,"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/2295"}],"wp:attachment":[{"href":"https:\/\/kanishkaiyarkai.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}